Sydney Air & Solar respects the privacy of all our customers and business contacts, and is committed to safeguarding the personal information which you provide us. Sydney Air & Solar’s Privacy Policy abides by and is in accordance with the Privacy Act 1988. 

You can use most of our site without giving us any information about yourself but sometimes we do need information to provide services that you request. 

Any and all personal information collected at this site will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed. Any information you give to us will be held with the utmost care, and will not be used in ways that you have not consented to. 

Sydney Air & Solar wants to make your online experience satisfying and safe at the same time. 

This privacy policy outlines what information we gather about users and how we use it. 

Sydney Air & Solar collects information in a number of ways from individual persons in different situations.  

When website users fill out an online form or send an e-mail, when individuals call the company, or when individuals purchase goods or services. 

If you contact Sydney Air & Solar, we may keep a record of that correspondence. 

When you place an online order on the Sydney Air & Solar website to purchase goods or services we may require you to provide us with contact information such as your name, address, telephone number, email address and financial information (such as credit card details). 

Financial information that is collected via the website is used by us to bill you for products and services. Any credit card numbers that are collected are collected for the purpose of transaction approval and funds transfer. The financial information we collect from you is strictly confidential. 

Under no circumstances will personal information be divulged to third parties and we have established systems and procedures to protect your privacy whenever we collect, use or store your personal information. Security measurements are in place to prevent unauthorised access to website sections where required. 

We may analyse our website logs to improve the value of the web site. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals that actually browse the site. 

The collection of information is important for Sydney Air & Solar to develop and maintain a relationship with you, our customer, and to provide high quality products and services. 

Our website may contain links to other web sites. Although we are careful to review these sites beforehand, Sydney Air & Solar is not responsible for the privacy practices or the content of those web sites. 

At Sydney Air & Solar we strive to assist you in the best possible way we can. Should you have any questions or comments about our privacy policy or if you want your personal details removed from our database, please do not hesitate to contact us. 

Terms And Conditions For All New Energy Tech Sales And Installations

All New Energy Tech Sales and Installations are subject to Sydney Air & Solar’s New Energy Tech Sale and Installation Agreement.  

Solar offers listed on this website are subject to: 

• all terms and conditions as stated above; and any advertised terms on the offer itself 
• if the purchase of a product is required to receive the advertised offer, full payment must be made before the offer can be received. For example: buy one get one free 
• offer is available to new purchases only and not in conjunction with any other offers 
• offer is not transferable or redeemable for cash or credit 
• pictures on offers are for illustrative purposes only and may be subject to change to equivalent or similar specifications due to discontinued or superseded products. In the unlikely event of this occurring, customers can choose to cancel the offer and receive a full refund on any monies paid 
• offers may be varied, updated or terminated at any time by removing it from the applicable page from our website www.sydneyairsolar.com.au or any other advertised platform. Customers whom have already accepted the offer prior to the date of any variations, updates or terminations will not be affected 
• offers are based on installations in the Sydney Metro Area 
• offers assume that the customer will assign STCs to us for which the customer will receive the point of sale discount stated 
• prices generated on offers use specific STC zones based on localised IP addresses or default to Zone 3 as defined by the Clean Energy Regulator 
• offers are based on single story properties only 
• offers assume that the customer has an existing single phase power supply to the property 
• offers over 6.6kw carry the possibility that the utility provider may require your solar system export to be limited, which means you will have a maximum amount of power that you will be permitted to export back to the power grid. If this is the case you the customer have the following options: 
• cancel your purchase and receive a full refund 
• downsize your system to the export limited size 

 Definitions: 

• Assumptions and Disclaimers any information relating to assumptions, savings and other statements about us that we have noted in the offer and the terms and conditions 
• STCs mean small scale technology certificates as defined by Renewable Energy Electricity Act 2000, as amended or replaced periodically. STC Incentives/Discounts means any incentive, discount, benefit- financial or otherwise, payment, subsidy, rebate, refund or otherwise relating to the purchase of goods equivalent or similar to our products 
• Sydney Metro Area means SYDNEY 2000 
• Offer means any offer, promotion, special, gift, discount, incentive that we decide to offer our customers on various advertising platforms 
• Terms and Conditions means all the information contained within this document 
• These offer terms are governed by the laws of the State of New South Wales and the federation of Australia. Both Sydney Air & Solar and you the customer submit to the non-exclusive jurisdiction of the Courts of the State of New South Wales, Australia 
• If any clause or part of a clause of these offer terms is illegal, unenforceable or invalid, that clause or part is to be treated as removed from the Agreement, but the rest of these offer terms is not affected 
• Pay-Back Period refers to the time it will take for customers to recover the total outlay of the solar system purchased 
• Grid Provider or Utility refers to the organisation responsible for supplying and distributing power to your area 
• Feed in Tariff – means the dollar value credited to you by your energy retailer for unused power generated from your system